ETA Hotel Abbreviation

Estimated Time of Arrival

"ETA" in the context of a hotel stands for "Estimated Time of Arrival." This term refers to the approximate time a guest is expected to arrive at the hotel. It's a critical piece of information for hotel operations, allowing staff to prepare for the guest's check-in and ensure a smooth arrival experience.

When guests provide their ETA, it helps the front desk plan staffing levels, ensure the room is ready (especially for early arrivals or late check-ins), and potentially pre-assign rooms to special requests. For example, if a guest specifies a very late ETA, the hotel might keep their room blocked even if they are otherwise fully booked, preventing the room from being released. Conversely, if a guest requests an early check-in, knowing their ETA allows the housekeeping team to prioritize cleaning that specific room. It's a common data point requested during the booking process or during pre-arrival communication to optimize guest service and operational efficiency.