What does NOREC stand for?

No Record

In the aviation industry, the term NOREC, which stands for 'No Record,' refers to a situation where a passenger, despite having a valid ticket, is not listed on the Passenger Name List (PNL). This discrepancy can arise due to various reasons, including system errors, last-minute bookings not being updated in the system, or miscommunication between booking platforms and airlines. The absence from the PNL can lead to operational challenges, such as boarding denials or delays, as the airline's records do not reflect the passenger's booking status accurately.

Addressing a NOREC situation requires immediate verification of the passenger's ticket validity through alternative means, such as direct confirmation with the booking agency or checking the airline's reservation system. Airlines often have protocols in place to handle such discrepancies, ensuring that passengers are accommodated without unnecessary inconvenience. This process underscores the importance of accurate and timely data synchronization across all platforms involved in the ticketing and boarding process to minimize occurrences of NOREC and maintain smooth operations.