What does RSO stand for?

Resident Sales Officer

A Resident Sales Officer (RSO) in the hotel industry is a professional responsible for managing and driving sales within a specific property or location. This role involves developing strategies to attract guests, negotiating contracts with corporate clients, and ensuring the hotel meets its revenue targets. The RSO works closely with the marketing and operations teams to create a seamless guest experience.

The importance of an RSO cannot be overstated, as they are pivotal in building relationships with key clients and identifying new business opportunities. Their efforts directly impact the hotel's occupancy rates and overall profitability, making them an integral part of the hospitality management team.